FAQ
Frequently Asked Questions
Everything you need to know about using your VELORA™ Acoustic Wave Wellness Device safely and confidently as part of your at-home recovery routine.
About VELORA™
What is the VELORA™ Acoustic Wave Wellness Device?
VELORA™ is a non-invasive at-home wellness device that delivers targeted acoustic pulses to selected areas of the body.
It is designed to complement everyday recovery routines by supporting local circulation, soft-tissue relaxation, mobility, and general body comfort.
How does acoustic-wave stimulation work?
The applicator produces rapid mechanical pulses that stimulate the targeted area. This type of stimulation can be incorporated into wellness routines focused on circulation, relaxation, recovery and comfortable movement.
Is VELORA™ a medical device?
VELORA™ is intended for general wellness and recovery support. It is not intended to diagnose, treat, cure or prevent any disease or diagnosed medical condition.
What areas can I use it on?
Depending on the instructions supplied with your device, VELORA™ may be incorporated into recovery routines for approved muscular and soft-tissue areas such as the legs, shoulders, back, arms and areas surrounding approved joints.
Always follow the product manual regarding permitted treatment areas.
Using Your Device
How long should each session last?
Typical wellness sessions are designed to fit into approximately 15–20 minutes. Actual session duration should follow the instructions supplied with your specific model.
How often should I use VELORA™?
Frequency depends on your device model, selected intensity and personal comfort level. Follow the manufacturer-recommended schedule included with your device rather than exceeding the recommended frequency.
What intensity should I start with?
Begin with a lower intensity setting, especially if you are a first-time user. Increase the output gradually only when the sensation remains comfortable.
Higher intensity does not automatically mean better results. Consistency and comfortable use are more important than using maximum power.
What should the treatment feel like?
You may notice rhythmic tapping or pulsing in the targeted area. The sensation should remain manageable and comfortable.
Stop use if you experience significant pain, unusual numbness, dizziness, excessive discomfort or another unexpected reaction.
Do I need professional training to use it?
The device is designed for convenient home use and does not require professional operation for ordinary wellness use. However, users should carefully read the supplied instructions before their first session.
When should I expect to notice a difference?
Experiences vary from person to person. VELORA™ is intended to complement a consistent wellness and recovery routine rather than provide guaranteed or immediate results.
Choosing Your Version
What is the difference between Standard, Pro and Ultra?
Standard Edition: Designed for first-time users and lighter everyday recovery needs.
Pro Edition: Provides stronger acoustic output for regular users seeking deeper stimulation and broader recovery support.
Ultra Edition: Offers the highest available output level and is intended for experienced users seeking more intensive deep-tissue stimulation.
Which version is best for a first-time user?
The Standard Edition is generally the most suitable starting point for customers who are new to acoustic-wave wellness devices or mainly want lighter everyday muscle and recovery support.
Which version is best for regular recovery use?
The Pro Edition is designed for regular users who want stronger acoustic output, deeper stimulation and more versatile recovery support.
Who should choose the Ultra Edition?
The Ultra Edition is intended for experienced users who specifically want the highest available output and deeper stimulation. New users should not choose a higher model simply because it provides more power.
How long is the pulse lifespan?
- Standard: 50,000+ pulses*
- Pro: 120,000+ pulses*
- Ultra: 250,000+ pulses*
*Figures are based on the product specifications and may vary depending on operating conditions and usage patterns.
Safety & Precautions
Are there areas where I should not use the device?
Yes. Do not use the device:
- On broken or irritated skin
- On open wounds
- Directly over the head or neck
- Directly over the chest
- Over major blood vessels
- Directly over implanted electronic devices
- On genital tissue
- On any area prohibited by the supplied product manual
Who should consult a healthcare professional before use?
Consult a qualified healthcare professional before using the device if you are pregnant, use anticoagulant medication, have a bleeding disorder, implanted electronic device, vascular condition, significant medical condition or another health concern that may affect whether acoustic stimulation is appropriate for you.
Can VELORA™ treat erectile dysfunction or prostate conditions?
No medical treatment claim is made for VELORA™. The product is intended for general wellness use and should not be considered a treatment for erectile dysfunction, prostate disease, vascular disease or another diagnosed condition.
Anyone experiencing a medical or sexual-health concern should seek advice from a qualified healthcare professional.
Can I use VELORA™ if I already have an injury?
Do not use the device directly over an acute injury, open wound or area where use has not been medically cleared. For an existing injury or persistent pain, consult a healthcare professional before beginning a new recovery routine.
Orders & Customer Support
What should I do when my device arrives?
Inspect the package and device first, then read the included instructions completely before your first session. Begin with a low intensity and an approved body area.
What if my device arrives damaged or is not working properly?
Please contact our customer support team and include your order number together with clear photos or video showing the issue. This helps us review the problem more efficiently.
How can I contact customer support?
For product, order or after-sales questions, contact us at: artdealrchic@outlook.com
Still Have Questions?
Our customer support team is here to help.
Email: freedailysamples@outlook.com